Privacy policy
Last updated: February 27, 2026
Rimberio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Rimberio is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
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Account information including your username, password, security questions, preferences and settings.
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Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
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Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
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Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
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Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies;
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From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send account-related notifications, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns, enable reviews, and create a customized shopping experience such as recommending products related to your purchases.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on your prior activity.
Security and Fraud Prevention
We use your personal information to authenticate accounts, provide secure payments, detect or investigate fraudulent or malicious activity, protect public safety, and secure our Services. You are responsible for keeping your account credentials secure.
Communicating with You
We use your personal information to provide customer support, respond to inquiries, provide effective services, and maintain our relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws, respond to lawful requests, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
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With Shopify, vendors and third parties who perform services on our behalf (e.g., payment processing, IT management, analytics, fulfillment, shipping, cloud storage, customer support).
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With business and marketing partners for advertising and promotional services.
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When you direct or consent to disclosures (e.g., shipping carriers or social media integrations).
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With affiliates within our corporate group.
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In connection with business transactions such as mergers or bankruptcy.
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To comply with legal obligations or protect our rights and the rights of others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them.
Information submitted to the Services may be transmitted to and shared with Shopify and third parties located in other countries. Shopify may use personal information collected through interactions with our store and other merchants to provide enhanced features.
To learn more, visit the Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en
You may exercise certain rights through the Shopify Privacy Portal where applicable.
Third Party Websites and Links
Our Services may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting information.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If a child has provided personal information, a parent or guardian may contact us to request deletion.
Security and Retention of Your Information
No security system is completely secure. We cannot guarantee absolute security of information transmitted to us.
We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on where you live, you may have rights including:
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Right to Access
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Right to Delete
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Right to Correct
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Right of Portability
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Right to Opt-Out of Sale or Targeted Advertising
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Managing Communication Preferences
You may exercise these rights through the Services or by contacting us.
We will not discriminate against you for exercising your rights. We may verify your identity before fulfilling requests.
Complaints
If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer and process personal information outside your country. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post updates on this page and update the “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: support@rimberio.com